What are the role of the claims adjuster and the defense counsel in Human Service Litigation?

Insurance Companies most often pay the settlements in lawsuits related to negligence, accident, personal injury or fatality. The insurance company will have to evaluate if the claim needs to be legally defended or if an early settlement is more appropriate. The claims adjuster is the person making this decision in an insurance company. In a recent article, Daniel Pollack, a professor at Yeshiva University’s School of Social Work in New York City and Cameron R. Getto, a shareholder with Zausmer, Kaufman, August &
Caldwell, P.C. in Farmington Hills, MI provides a thorough look at the role of claim adjuster and defense counsel in human services litigation. The article focuses on claims that involved human service agencies however the role played by a claims adjuster or defense counsel in a personal injury claim is very similar.

The complete article can be downloaded here